WHO ARE WE?

Vicotex Telas y Decoración S.L. is a company that operates in the area of wholesale and retail trade for fabric supplies.

Vicotex Telas y Decoración S.L. respects the right to privacy and protection of personal data to whomever it relates (customers, suppliers, collaborators, among others). In this Privacy Policy, we explain who we are, what personal data we collect, how we protect it, for what purpose we may use it, its basis, how long we keep it, with whom we share it, as well as the ways to contact us and exercise your rights.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

Vicotex Telas y Decoración S.L. with C.I.F. B-14.945.356, registered office at Polígono Industrial La Estrella, Parcela 2-3, 14.730 Villa del Río with telephone number +34 957 113 207 and email: info@vicotexdecora.com, is responsible for the processing of your personal data. Therefore, we guarantee your security and confidential processing, in accordance with the provisions of the EUROPEAN DATA PROTECTION REGULATION (EU) 679/2016 and the Organic Law 3/2018 of 5 December, on Data Protection and Guarantee of Digital Rights, as well as any other applicable legislation.

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by Vicotex Telas y Decoración S.L.

WHAT IS PERSONAL DATA?

When we refer to personal data, we mean any information, regardless of its nature or format, including images and sounds, which relates to an identified or identifiable individual.

An identifiable person is one who can be identified directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity. The GDPR (General Data Protection Regulation) applies only to the data of natural persons and does not cover the data of legal persons.

WHAT KIND OF PERSONAL DATA DO WE COLLECT?

Within the scope of its activity, Vicotex Telas y Decoración S.L., continues with the collection and processing of personal data necessary for the provision of services and / or supply of products, in this area dealing with data such as name, address, telephone number, email address, tax number and identity card number.

WHEN AND HOW DO WE COLLECT YOUR DATA?

Vicotex Telas y Decoración S.L. collects your data by telephone, email, in person, in writing or through our website, with your consent. As a general rule, personal data is collected when the Customer subscribes to one of our products or services.

Some of the personal data is mandatory and, in case of a lack or insufficiency of such data, Vicotex Telas y Decoración S.L. will not be able to make the product or service in question available, therefore the Company will inform the Customers of the mandatory nature of the provision of the data.

If you are not a customer of Vicotex Telas y Decoración S.L., your data will only be processed if you make it available to the Company, in particular, if you allow the sending of newsletters and contact for possible marketing campaigns that the Company carries out, in which case this Privacy Policy will apply. The personal data collected is processed, computerised and in strict compliance with personal data protection legislation and is stored in a specific database, created for this purpose and, in no case will the data collected be used for any purpose other than that for which consent was given by the data subject.

FOR WHAT PURPOSES DO WE USE YOUR PERSONAL DATA?

At Vicotex Telas y Decoración S.L. we use your data to the extent permitted by the GDPR, as well as by the applicable legislation in force. In any case, the data will be processed for specific, explicit and legitimate purposes, and in no case will they be processed in a way that is incompatible with those purposes. Specifically, the following processes will be carried out:

  • Answering your queries, requests or petitions.
  • Managing the contractual relationship and the provision of the consultation services requested by the client.
  • Managing your telephone calls.
  • Carrying out all administrative, fiscal and accounting procedures necessary to fulfil our contractual commitments and fiscal and accounting obligations.
  • Fulfilling our legal obligations.
  • Analysing and improving our services and communications with you.
  • Monitoring and evaluating compliance with our policies.
  • Managing the sending of information and commercial prospecting that may be of interest to you regarding the products or services of Vicotex Telas y Decoración S.L. by any means in the event of explicit consent.

 WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA?

The legitimacy of the processing of personal data that we carry out is always in compliance with the provisions of Article 6 of the GDPR, in particular the legal basis for the processing is as follows:

  • Article 6(1)(b) GDPR, the necessary process for the performance of a contract to which the data subject is a party or for the implementation at the request of the data subject of pre-contractual measures.
  • Article 6(1)(c) GDPR, the necessary process for compliance with a legal obligation applicable to the controller.
  • Article 6.1.f) GDPR, the necessary process for the fulfilment of legitimate interests of Vicotex Telas y Decoración S.L. or third parties with indication of such legitimate interests.

The processing of the data provided in CONTACT is based on the management and handling of the legal relationship established between the user and Vicotex Telas y Decoración S.L, which  is, in the management of their own request, in the maintenance of contact between the parties and, where appropriate, in the provision of the service that the user has requested.

In cases where the legitimacy for the main purpose of the use of data is not found in any of the above legal bases, the consent of the interested party will be requested for the processing.

HOW LONG WILL WE KEEP YOUR PERSONAL DATA?

The period of time during which the data is stored and held varies according to the purpose for which the information is being used.

There are legal requirements that make it mandatory to hold on to personal data for a minimum period of time. Therefore, providing that there are no specific legal requirements, the data will only be stored and kept for the minimum time period necessary for the purposes for which they were collected or subsequently processed or, for the period of time authorised by the National Data Protection Commission, at the end of which, it will be deleted.

WHAT MEASURES HAVE WE TAKEN TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?

Vicotex Telas y Decoración S.L. is committed to ensuring the protection of the security of the personal data at our disposal, having approved and applied strict regulations in this area. The fulfilment of these rules constitutes an obligation that cannot be waived by all those who legally access them.

Taking into account the great concern and commitment that Vicotex Telas y Decoración S.L. shows in the defence of privacy issues, various technical and organisational security measures have been adopted to protect the personal data at our disposal against its distribution, loss, misuse, alteration, unauthorised processing or access, as well as against any other form of unlawful processing.

In this sense, all personal data transferred is securely stored in the systems of Vicotex Telas y Decoración S.L. which, in turn, are located in a data centre with all the physical and logical security measures that we consider essential for the protection of your personal data. This data and its infrastructure are protected and maintained in accordance with security standards and the applicable privacy laws are respected.

Despite the security measures adopted by Vicotex Telas y Decoración S.L., we are obliged to advise everyone who uses the Internet to adopt additional security measures, i.e. ensure that they use a PC and a Browser updated in terms of security “patches” that are properly configured, with active “firewall”, “antivirus” and “anti-spyware”, and verify the authenticity of the sites you visit on the Internet, avoiding websites whose reputation you do not trust.

WHO DO WE SHARE YOUR DATA WITH?

Within the scope of its activity, Vicotex Telas y Decoración S.L., may use third parties to provide certain services. Sometimes, the provision of these services implies the access, by these entities, to personal data of our customers, suppliers, service providers or collaborators. In this case, Vicotex Telas y Decoración S.L. takes the appropriate measures to ensure that the entities that have access to the data are trustworthy and offer the highest guarantees at this level, which will be duly enshrined and kept in a contract to be signed between Vicotex Telas y Decoración S.L. and the third entity (ies).

Thus, any entity subcontracted by Vicotex Telas y Decoración S.L. will process the personal data of our clients, suppliers, service providers or collaborators, in the name and on behalf of Vicotex Telas y Decoración S.L. with the obligation to adopt the necessary technical and organisational measures to protect the personal data against accidental or illicit destruction, accidental loss, alteration, distribution or unauthorised access and against any other form of illicit processing.

HOW DO WE USE COOKIES?

“Cookies” are small software tags that are stored on your computer through your browser, keeping only information related to your preferences, not including, as such, your personal data. If you wish, you can disable all cookies if you prefer not to receive them. You can also allow your computer to warn you about the use of cookies. In both cases you have to adjust your browser settings.

 PRIVACY OF MINORS (CHILDREN AND YOUNG PEOPLE)

Vicotex Telas y Decoración S.L. is committed to protecting the privacy of children and does not intend to collect personal data from children under the age of 16. If the user is a child under the age of 16 and attempts to submit a registration, the registration will be rejected, and the child will be informed that we do not accept registrations from minors under the age of 16. We encourage parents and guardians of children under the age of 16 to regularly monitor and supervise their children’s use of e-mail and other online activities.

HOW YOU CAN EXERCISE YOUR RIGHTS WITHIN THE SCOPE OF THE GDPR

Within the scope of the GDPR, you can directly update or modify your personal information or define some of your preferences, such as receiving newsletters. You can also request some specific rights such as:

  • Additional information about the use of your data;
  • A copy of the data stored in our databases;
  • Limitation of processing or forgetting of your personal data.

If you wish to exercise any of the rights presented above, we will proceed to your analysis and respond within the legally required time limits (maximum 30 days). We may need to verify your identity before exercising these rights.

If you have any questions regarding our use of your personal data or our privacy policy, you may at any time contact our customer service department or contact us directly by email: info@vicotexdecora.com.

If you are dissatisfied with our use of your personal data or our response after exercising any of these rights, you have the right to lodge a complaint with the competent supervisory authority.

CONSENT OF THE DATA OWNER

By using our website, you confirm that you accept the terms of this Privacy Policy.

If you do not wish to receive marketing correspondence about new products or services or communications, you can opt out at any time to the use of your data for marketing purposes, for the sending of informative communications or inclusion in information lists or services. If you do not agree with the terms of our Privacy Policy, you are asked not to provide us with personal information and to cease using our website.

 HOW YOU CAN FIND OUT ABOUT ANY CHANGES TO THE PRIVACY POLICY OF VICOTEX TELAS Y DECORACIÓN S.L.

Vicotex Telas y Decoración S.L. reserves the right, at any time, to readjust or modify this Privacy Policy, and these changes will be duly announced and communicated to our customers, suppliers, service providers, among others.

ONLINE PRIVACY POLICY

The Online Privacy Policy applies only to information collected through our website and it does not apply to information collected offline.